EY has launched Telecom.ai, an advanced suite of AI-powered agents, at MWC Barcelona 2025. This innovation aims to transform how telecommunications providers handle complex vendor contracts, automating data extraction and analysis to enhance operational efficiency.
At the heart of Telecom.ai is the Contract Intelligence (CI) agent, designed to simplify contract management by leveraging artificial intelligence. This tool automates the process of analyzing contracts, extracting crucial data such as service levels, technical specifications, and cost structures. Traditionally, telecom providers have relied on manual reviews, which are often time-consuming and prone to errors. EY’s AI-powered solution eliminates these inefficiencies, enabling companies to optimize contract negotiations and compliance management.
Richard Clough, EY’s Chief Data Officer, highlights the significance of AI-ready data foundations, stating:
“Businesses need strong AI-ready data foundations to enable the next frontier of AI.”
By integrating AI into contract management, Telecom.ai streamlines time-consuming data gathering processes, transforming them into real-time, data-driven decision-making workflows.
How EY’s Telecom.ai Enhances Telecom Operations
Built on NVIDIA AI Enterprise software, Telecom.ai incorporates cutting-edge technologies such as NIM microservices, NeMo Retriever, NeMo Guardrails, and NVIDIA Blueprints. These tools use Retrieval-Augmented Generation (RAG) to efficiently process large-scale contracts, providing real-time insights into key contractual obligations.
Key features of Telecom.ai include:
- Conversational AI interface for easy contract querying
- Automated financial and legal analysis of vendor agreements
- Scenario modeling and financial forecasting for strategic planning
Paolo Canale, EY Americas Consulting Telecommunications Sector Leader, describes the solution as a “game-changer” for the industry, helping telcos simplify operations, enhance customer experience, and drive innovation.
Chris Penrose, NVIDIA’s Global VP of Business Development for Telco, further emphasizes the significance of this technology, stating:
“The EY Telecom.ai, powered by NVIDIA AI, empowers telcos to operate more effectively, enhance customer experiences, and reduce operational costs.”
With increasing network complexities, Telecom.ai provides telecom providers with a powerful AI-driven approach to managing vendor contracts, improving compliance, forecasting finances, and ultimately driving operational excellence. As the industry continues evolving, AI-powered tools like Telecom.ai are set to play a crucial role in modernizing telecom business processes and resource management.
